INFORMATION / FAQ

Frequently Asked Questions

Everything you might want to know about YLSC™, our products, materials, orders and care.

Products

Where are YLSC™ products made?

Currently all YLSC™ products are made in Poland. We work on a small scale, developing each piece with close attention to construction, materials and the way it behaves when worn.

In the future we will look to expand, but even if production goes beyond Polish borders, quality and sustainability will always be our top priority.

Are YLSC™ products unisex?

YLSC™ pieces are designed without a gendered approach to styling.

The focus is on proportion, function and how the piece sits on the body rather than on traditional womenswear or menswear categories.

Leather & Care

How should I care for a leather YLSC™ bag?

Leather is a natural material and will change gradually with wear.

To keep your bag in good condition:

  • Avoid prolonged exposure to water, humidity and direct heat.
  • Avoid contact with oils, cosmetics and strongly pigmented materials.
  • Store the bag away from direct sunlight when it is not being used.
  • Avoid overfilling the bag or placing unnecessary strain on the leather.
  • Wipe light surface dirt carefully with a clean, soft and dry cloth.

For deeper cleaning or restoration, we recommend using a professional leather-care service.

What should I do if my leather bag gets wet?

Remove excess moisture gently with a clean, absorbent cloth and allow the bag to dry naturally at room temperature.

Do not use a hair dryer, radiator or other direct heat source, as rapid drying can damage leather.

Will the leather change over time?

Yes. Natural leather develops with use.

Minor variations in grain, texture and colour are part of the material rather than manufacturing defects. With wear, the leather can soften further and develop its own character.

We see this as part of the life of the piece.

How should I store my YLSC™ leather products?

When you are not using your bag or other leather product, keep it in its dust bag in a dry place away from direct sunlight and heat.

Avoid compressing it underneath heavier objects for extended periods so the leather can retain its natural shape.

Does a dust bag come with the QUENTIN BAG?

Yes. Each Quentin bag comes with a protective YLSC™ dust bag made from material produced using recycled plastic bottles.

The dust bag can be used when storing the bag at home or while travelling.

Orders & Shipping

Where does YLSC™ ship?

Available shipping destinations and delivery options are shown during checkout.

Enter your delivery address at checkout to see the options currently available for your location.

How much does shipping cost?

Shipping costs depend on the destination and available delivery method.

The current shipping price will be displayed during checkout before you complete your purchase.

How can I check the status of my order?

Once your order has been dispatched, use the shipping information provided with your order to follow its delivery.

If you have a question about an existing order, contact us at info@ylsc-forever.com and include your order number.

Can I change or cancel an order after placing it?

If you notice an error in your order, contact us at info@ylsc-forever.com as soon as possible.

Whether an order can be changed or cancelled will depend on whether it has already been prepared or dispatched.

What should I do if there is a problem with my order?

Contact us at info@ylsc-forever.com with your order number and a short description of the issue.

If relevant, include photographs so we can understand the problem and help resolve it as efficiently as possible.

Returns

Can I return a YLSC™ order?

Return conditions, eligibility and instructions are set out in our Returns Policy.

We recommend reading the policy before sending anything back, as items need to meet the applicable return conditions.

How do I start a return?

Follow the instructions provided in our Returns Policy.

If you need additional help with your return, contact info@ylsc-forever.com and include your order number.

Can I exchange an item?

Availability of another item can depend on current stock, particularly because YLSC™ operates on a small scale.

Please check the current Returns Policy or contact info@ylsc-forever.com if you would like to exchange an order.

YLSC™

What is YLSC™?

YLSC™ is an independent Polish label founded in Watsaw in 2026. We are creating leather goods and statement pieces designed to stay close to the body.

What does “Close to the body” mean?

“Close to the body” describes both the physical and conceptual approach behind YLSC™.

Our pieces are designed around the relationship between an object and the person wearing it: how it hangs, moves, folds and becomes part of a silhouette rather than simply sitting on top of it.

Will sold-out YLSC™ products be restocked?

Restocks depend on the product, materials and production availability.

A sold-out piece may return, but a restock is not guaranteed. Updates about future availability will be shared through official YLSC™ channels.

How can I contact YLSC™?

For questions about products, orders, returns, press or general enquiries, contact:

info@ylsc-forever.com